Key Things to Look For on Your Energy Bill
Account number
Useful if you need to contact your supplier.
Billing period
Check the dates to see what time the bill covers.
Meter readings
Look at whether they’re actual readings or estimated. Estimated bills can be higher or lower than what you’ve actually used.
Opening and closing readings
This shows how your usage has been calculated.
Unit rate (price per kWh)
This is what you’re charged for each unit of gas or electricity used.
Standing charge
A daily fixed cost for being connected to the energy supply, even if you don’t use energy.
Total energy used (kWh)
This shows how much gas or electricity you’ve consumed.
Total amount due
The full balance you need to pay, including any previous credit or debt.
Payment method
Direct debit, prepayment, or pay on receipt — this can affect your tariff.
Tariff name and end date
Shows what deal you’re on and whether it’s due to change.
Looking for further advice
Our Affordable Warmth team supports households to stay warm, safe, and comfortable at home. Reach out to our team today.
Contact Us Today